New Scam Alert- Be Fraud Aware

We have been notified of fraudulent text message claiming that long-standing credit union members were entitled to a €1,500 energy grant.
The text message included a malicious link.

When clicked:

• The member was taken to a fake webpage requesting:
• Three digits of their online banking PIN
• Followed by another three digits, capturing the full six-digit PIN
• They were then asked to complete a form providing:
• Name
• Date of birth
• Branch
• Member number
  
  

Approximately 20 seconds later, the member received a phone call from a fraudster posing as the Credit Union.

During the call, the fraudster:

• Claimed there was suspicious activity on the account
• Asked whether family members had access to online banking
• Said they would send a One-Time Passcode (OTP) to “verify details”
  
  

Because the fraudster was attempting to log in using the stolen information, the OTP genuinely issued from the credit union’s system.

 If you are in doubt about a message or phone call in relation to your Credit Union account, always contact us directly and talk to a member of staff about the query.